Costco home Security cameras

Did you know that the second largest retailer in America, Costco, offers a monitored home security solution? That solution is Link Interactive and Costco didn’t just start an alarm company from scratch. In fact, the company has been in the regional security business for more than 60 years as Mountain Alarm! Four years ago the company transitioned to a nationally available service under the brand name Link Interactive (formally Link Home Security). They have stayed under the radar for a long time, but with the new Costco relationship you can expect to hear a lot more about them soon. And don’t worry, you do not have to be a Costco member to get in on this route to a safer home.

Link Home Security Review

Visit Website:

Call: 877-778-8423

Pros

• A+ (note that their BBB listing is under their parent company name, Fire Protection Service Corporation, and their former name is Mountain Alarm)
• Trusted and sold by the second largest U.S. retailer, Costco
• Wireless and cellular monitoring service (UL listed and 5-diamond rated)
• 30-day money back guarantee
• Good customer service reputation with live chat, phone support and videos
• 95% of customers surveyed said the system was “easy to install”
• Equipment has a 1 year warranty and can be relocated easily and there is no additional fee when you move
• Z-Wave home automation equipment is supported (door locks, thermostats, plug-in lamps, etc.) at no additional cost
• Interactive services via mobile devices with Alarm.com
• Crash and smash protection (via alarm.com)
• The system is periodically “pinging” with the monitoring station and if the connection is lost, the user is notified

Cons

• No professional installation option (DIY only)
• Confusing purchase process – cheaper if you buy via Costco (our link goes to this low price) vs. their own brand website
• Relatively new to the national market (but so far so good from what we can tell)
• Equipment cost is 5% higher for non-Costco members than for those that are members